Frequently Asked Questions

The RAMI SILKS Identity

Who are we?

We’re RamiSilksOfficial — a curated destination for premium silk sarees, timeless handlooms, and culturally inspired weaves, crafted with love and stories woven into every thread.

What types of silk sarees do you offer?

We feature pure silks, tussars, traditional weaves, contemporary blends and exclusive handcrafted editions — each curated to reflect heritage with modern personality.

Does RAMI SILKS provide Silk Mark certification?

Yes. As a brand that believes in transparency, our pure silk collections come with the Silk Mark tag, ensuring you are investing in 100% natural silk, not a synthetic blend.

The Authenticity Promise

The color on my screen looks slightly different than the Instagram & YouTube video. Which is accurate?

We shoot our sarees in natural sunlight to give you the most honest representation. However, screen calibrations vary. If you’re unsure, DM us on Instagram for a “Raw Video” of the saree under room light—we want you to fall in love with the reality, not just the filter.

How do I choose between Banarasi, Kanjivaram, Tussar, etc.?

Each silk has a personality: • Banarasi — rich zari & regal drape • Kanjivaram — temple motifs, high luster • Tussar — airy feel, rustic texture We include in-page comparisons and styling guides to help you choose.

The Heirloom Care

Moves beyond “dry clean only” to expert preservation tips.

Can I store my silk saree in a plastic bag?

Please don’t! Silk is a natural protein fiber; it needs to “breathe.” Plastic traps moisture and can cause the zari to turn black. Store your RAMI SILKS in a breathable muslin cloth or a cotton saree bag.

The “Fold” Secret: How to prevent silk from cracking?

Silk can “remember” a fold if left too long, leading to cracks. We recommend taking your saree out every 3 months, airing it in a shaded room (never direct sunlight), and refolding it in a new way.

I’m a first-time silk buyer. How do I choose between Banarasi, Kanchipuram, and a Silk Blend?

Think of the occasion. For bridal royalty, go for the structured grace of a Kanchipuram. For timeless elegance with a lighter drape, choose Banarasi. If you want a contemporary twist for a cocktail party, our experimental silk blends offer a modern silhouette while keeping the tradition alive.

Can I iron my saree at home?

Only on the reverse side using the “Silk” setting. Always place a thin muslin cloth between the iron and the saree to protect the delicate silk fibers from direct heat.

Shopping & Global Reach

Can I see the saree on a video call before I buy?

Absolutely. We understand that silk is a tactile experience. Message us on Instagram or WhatsApp, and our stylists will show you the drape, the shine, and the “falling” of the saree under natural light.

Do you ship internationally?

Yes, RAMI SILKS travels the world. Whether you are in the US, UK, or UAE, we ensure your heritage piece is packed in reinforced, moisture-proof packaging to arrive in pristine condition.

Ordering & Cart

How do I place an order?

Ordering is easy — add to cart, choose size & preferences, and checkout securely. You can always send us a DM on Instagram for assisted styling 🤍

Do you offer live video help before purchase?

Yes! DM “LIVE” on Instagram to schedule a video session with our stylist.

Shipping & Delivery

Where do you ship?

We deliver all across India with trusted Govt Postal partner. International shipping available on request.

What is the delivery time?

Typically: • Within India: 3–7 business days • International: 5–14 days (varies by location) You’ll receive tracking updates via email/WhatsApp.

Payments & Pricing

What payment methods are accepted?

We accept: • UPI / Paytm / PhonePe • Credit & Debit Cards • NetBanking

Are prices inclusive of taxes?

Yes — all prices include GST. International taxes/duties are extra.

Custom Orders & Styling

Can I request custom weaving or blouse stitching?

Yes! We offer custom orders and blouse tailoring — share your preferences over email or Instagram DM or Whatsapp.

Can you suggest styling ideas?

Absolutely — follow our Instagram & Youtube reels/stories for daily inspiration and tag us in your looks!